Customer Services Log in

How to use this site
(Updated 9th March 2011)




The homepage

The homepage is the starting point of One2one Driving School. From this page, you can browse through our entire site by using the menu on the left. The homepage also contains links to our special offers and prices page. At any point during your visit, you can return to the homepage by clicking on the 'homepage' link at the top of the page.

How do I search for available weeks & Instructors?

Browse
You can browse through our entire website going to the areas covered page and finding your region, then county etc.

Search
You can also search by using our 'FIND YOUR NEAREST' Instructor which is located by clicking on the blue UK icon at the top right of most of our pages.

How can I find special offers?

To take advantage of our special offers, simply click on the Special offers button on the menu of every page.

What do I need and how do I book a course?

You must hold a valid UK provisional driving licence. Click Here for details on how to apply, alternatively if you are Driving in Great Britain (GB) as a visitor or a new resident Click Here.

one2one Driving School's Intensive Driving Course prices include the Practical Test fee (extended tests excluded), the Theory Test fee can be added to your course if required (not in the Re-test courses) and you also have access to one2one's FREE online Practice Theory Tests - to try our Free Theory Tests Click Here now.

We also recommend that you Study the Highway Code & the Maintenance Show & Tell Questions that you will be asked at the start of your Driving Test.

If you need help with the booking process click here

If you have any problems call our helpline on 0844 4145 121 where someone can help you through the booking process, After you have filled in all the details we will send to you a booking acknowledgement email detailing the course you have chosen.

One of our operators will check all details you entered are correct including the payment and will email you if there are any problems.

How do I pay for my course?

You must pay a non refundable deposit payment when booking. The balance payment must be paid on the first day of your driving course in cash to your Instructor, see (Refunds) for more details.

For a list of online payment methods that we currently accept see below.

Deposit Payments:-
Visa, Mastercard, American Express, Switch, Solo, Visa Delta, Visa Electron, Paypal, Paypals Echeque, Bank Transfer, Cash.

Balance Payments:-
Cash ONLY

Any balance payment must be paid to your Instructor in CASH on the first day of your Driving Course.
(Any balance payment not paid in full by the first day of your driving course will incur a surcharge of 5% per day which will then be added to any balance payment owed)