|
Customer
Services
Privacy Policy
Privacy policy
(Updated 1st January 2009)
The purpose of this statement is to set out how we use personal information
that we may obtain about you. By either registering as a user of any services
provided by One2one Driving School on this website and by using the One2one
Driving School web site generally you agree to this use.
| Use
of your Personal Information |
How
your personal information is used by the One2one Driving School*.
One2one
Driving School may keep your personal details, given to us by
you or others during your relationship with us, in a One2one Driving
School database.
These
include:
details
you give us on booking forms or during conversations with you
via our help line,
details you give us so that we can provide you with a better services,
One2one
will never ask you for your bank details, your credit/debit card
details or any username/passwords
One2one will transfer you to Google Checkout or Pay Pal to conduct
any payments you need to make to one2one.
You
agree that we may use and update this centrally held information:
to
manage your bookings with one2one driving school,
to provide you with other services,
to identify other products and services which might be suitable
for you,
to recover debts and to assist in debtor tracing,
to prevent and detect fraud,
to update our records about you,
to check your identity.
We
may also use your information for research and statistical analysis
with the aim of improving our services.
If
you request it, on payment of a fee, which is currently £25,
we will provide you with a copy of the personal information to
which you are entitled that we hold about you.
The
information we hold about you is confidential. We will only disclose
it outside one2one driving School when:
you give us
your consent,
in order to obtain professional advice,
we or others need to investigate or prevent crime (e.g. to fraud
prevention agencies),
the law permits or requires it, or any regulatory or governmental
body requests or requires it, even without your consent, or, there
is a duty to the public to reveal the information.
|
| |
| Cookies |
New
technologies are emerging on the Internet that help us to deliver
customised visitor experiences. In particular, there is a technology
called "cookies" which may be used by us to provide
you with, for example, customised information from our web site.
A cookie is an element of data that a web site can send to your
browser, which may then store it on your system. Cookies allow
us to understand who has seen which pages and advertisements,
to determine how frequently particular pages are visited and to
determine the most popular areas of our web site. Depending on
the type of cookie we use, cookies also allow us to make our web
site more user friendly, for example, permanent cookies allow
us to save your password so that you do not have to re-enter it
every time you visit our web site.
If you wish, you can usually adjust your browser so that your
computer does not accept cookies. If you do this, you will still
be able to browse around the site but the functions that allow
you to add items to your trolley, set up a new account or access
an existing account will not be available. Alternatively you can
adjust your browser to tell you when a website tries to put a
cookie on your computer. How you adjust your browser to stop it
accepting cookies or to notify you of them, will depend on the
type of internet browser programme your computer uses. If your
computer uses Microsoft Internet Explorer or Netscape Navigator,
you will need to follow these instructions after clicking onto
this link www.aboutcookies.org
(Argos.co.uk is not responsible for the content of external websites.
This link will open a new window.) Go to the heading "Manage
Cookies". Click onto the option you prefer, either stopping
cookies being installed, or notifying you of them. From the list
provided, click onto the programme which your computer uses. If
this is not shown on the list, click on the "help" heading
on the bar at the top of this page, search for information on
"cookies" - an explanation of how to delete cookies
will appear, then follow these instructions.
Please remember, cookies do not contain confidential information
such as your home address, telephone number or credit card details.
We do not exchange cookies with any third party websites or external
data suppliers.
Your browser also generates other information, including which
language the site is displayed in, and your Internet Protocol
address ("IP address"). An IP address is a set of numbers
which is assigned to your computer during a browsing session whenever
you log on to the Internet via your internet service provider
or your network (if you access the Internet from, for example,
a computer at work). Your IP address is automatically logged by
our servers and used to collect traffic data about visitors to
our web sites. We do not use your IP address to identify you personally.
We only keep cookies for the duration of your visit to our website,
except where you save your login name as referred to above.
|
| |
| Security |
We
endeavour to take all reasonable steps to protect your personal
information. However, we cannot guarantee the security of any
data you disclose on-line. You accept the inherent security risks
of providing information and dealing on-line over the Internet
and will not hold us responsible for any breach of security unless
this is due to our negligence or wilful default.
|
| |
| General |
You
have the right to see personal data (as defined in the Data Protection
Act) that we keep about you, upon receipt of a written request
and payment of a fee. If you are concerned that any of the information
we hold on you is incorrect please contact us (see details below).
Please be aware that our site may link to other web sites which
may be accessed through our site. We are not responsible for the
data policies or procedures or the content of these linked web
sites.
|
| |
Contact
Us
If you have any comments or queries in connection with our privacy policy,
please write to Customer Services,
One2one
Driving School,
42 Lyme Clough Way,
Middleton,
Manchester.
M24 6TN
|