Privacy & GDPR Policy

Use of your Personal Information

How your personal information is used by the One2one Driving School*

One2one Driving School may keep your personal details, given to us by you or others during your relationship with us, in a One2one Driving School database.

These include:

Details you give us on booking forms or during conversations with you via our helpline.

Details you give us so that we can provide you with a better service.

One2one will never ask you for your bank details, your credit/debit card details or any username/passwords.

One2one will transfer you to Pay Pal to conduct any payments you need to make to one2one.

One2one do not store credit card details nor do we share customer details with any 3rd parties.

You agree that we may use and update this centrally held information:

• to manage your bookings with one2one driving school,
• to provide you with other services,
• to identify other products and services which might be suitable for you,
• to recover debts and to assist in debtor tracing,
• to prevent and detect fraud,
• to update our records about you,
• to check your identity.

We may also use your information for research and statistical analysis with the aim of improving our services.

If you request it, on payment of a fee, which is currently £25, we will provide you with a copy of the personal information to which you are entitled that we hold about you.

The information we hold about you is confidential. We will only disclose it outside one2one driving School when:

1. you give us your consent,
2. in order to obtain professional advice,
3. we or others need to investigate or prevent crime (e.g. to fraud prevention agencies),
4. the law permits or requires it, or any regulatory or governmental body requests or requires it, even without your consent, or, there is a duty to the public to reveal the information.

Cookies

New technologies are emerging on the Internet that helps us to deliver customised visitor experiences. In particular, there is a technology called “cookies” which may be used by us to provide you with, for example, customised information from our website. A cookie is an element of data that a website can send to your browser, which may then store it on your system. Cookies allow us to understand who has seen which pages and advertisements, to determine how frequently particular pages are visited and to determine the most popular areas of our website. Depending on the type of cookie we use, cookies also allow us to make our website more user-friendly, for example, permanent cookies allow us to save your password so that you do not have to re-enter it every time you visit our website.

If you wish, you can usually adjust your browser so that your computer does not accept cookies. If you do this, you will still be able to browse around the site but the functions that allow you to add items to your trolley, set up a new account or access an existing account will not be available. Alternatively, you can adjust your browser to tell you when a website tries to put a cookie on your computer. How you adjust your browser to stop it accepting cookies or to notify you of them, will depend on the type of internet browser programme your computer uses.

Please remember, cookies do not contain confidential information such as your home address, telephone number or credit card details. We do not exchange cookies with any third party websites or external data suppliers.

Your browser also generates other information, including which language the site is displayed in, and your Internet Protocol address (“IP address”). An IP address is a set of numbers which is assigned to your computer during a browsing session whenever you log on to the Internet via your internet service provider or your network (if you access the Internet from, for example, a computer at work). Your IP address is automatically logged by our servers and used to collect traffic data about visitors to our websites. We do not use your IP address to identify you personally.

We only keep cookies for the duration of your visit to our website, except where you save your login name as referred to above.

Security

We endeavour to take all reasonable steps to protect your personal information. However, we cannot guarantee the security of any data you disclose on-line. You accept the inherent security risks of providing information and dealing on-line over the Internet and will not hold us responsible for any breach of security unless this is due to our negligence or wilful default.

General

You have the right to see personal data (as defined in the 2018 GDPR Act) that we keep about you, upon receipt of a written request and payment of a fee. If you are concerned that any of the information we hold on you is incorrect please contact us (see details below).

Please be aware that our site may link to other websites which may be accessed through our site. We are not responsible for the data policies or procedures or the content of these linked websites.